Terms of Service

Effective May 14, 2026

By using WeatherValet, you agree to these terms. We’ve kept them plain and short. If anything seems off, email hello@weathervalet.ai.

What WeatherValet is

WeatherValet provides weather forecasting, daily briefs, meteorologist consultations, and severe weather notifications for businesses and individuals. We combine National Weather Service data with our own decision rules and human meteorologist review.

Your account

• You are responsible for keeping your password secure.
• You agree to provide accurate contact information so we can deliver the service.
• One account per person or business. Don’t share credentials.
• If you suspect unauthorized access, email us immediately.

Payment and refunds

• $19 reviews are charged at the time of purchase. If your meteorologist does not deliver the review within the stated service window, contact us within 7 days for a refund.
• Subscription plans (Stormline, Pro) are billed on their stated cycle (Stormline annually, Pro monthly). You can cancel any time via the Stripe portal in your subscriber settings. Cancellation stops future billing; no partial-month refunds are issued for the current period unless required by law.
• Tips to meteorologists are non-refundable except in cases of clear customer error (e.g., extra zero on the amount). Email us within 24 hours.
• All payments are processed by Stripe. We do not store credit card numbers.

What we promise

• We will make our best effort to deliver accurate forecasts and timely briefs.
• We will respond to support requests within 1 business day.
• Pro tier customers get 30-minute meteorologist response during business hours.
• We will protect your data according to our Privacy Policy.

What we cannot promise

Weather forecasts are inherently uncertain. No service can guarantee what the atmosphere will do. We provide our best professional judgment, but you are the one making the operational decision. WeatherValet is not responsible for outcomes resulting from weather events (including but not limited to property damage, business losses, event cancellations, or personal injury), whether or not those events were correctly forecasted.

Life-safety decisions. WeatherValet is not a replacement for official National Weather Service warnings or local emergency management. If the NWS issues a tornado warning, take shelter regardless of what our briefs say. We are a decision-support service, not a sole-source authority.

Acceptable use

• Don’t use WeatherValet for illegal purposes.
• Don’t resell our forecasts as your own without a partnership agreement.
• Don’t attempt to access other users’ data or circumvent our security.
• Be respectful in Pro Threads and Crew responses. Abuse will result in account suspension.

Termination

You can cancel anytime via your subscriber portal or by emailing us. We can terminate accounts for violation of these terms, abuse of meteorologists or Crew members, fraudulent payments, or extended non-payment. We will typically give notice and an opportunity to correct except in cases of serious abuse.

Limitation of liability

To the maximum extent allowed by law, WeatherValet’s liability for any claim related to the service is limited to the amount you paid us in the 12 months prior to the claim. We are not liable for indirect, consequential, or incidental damages. Some jurisdictions don’t allow these limits; in those jurisdictions, the limit is the smallest amount allowed by law.

Governing law

These terms are governed by the laws of the State of Indiana, United States. Any disputes will be resolved in the state or federal courts located in Marion County, Indiana, unless you have a right under consumer protection law to litigate in your own jurisdiction.

Changes to these terms

If we make material changes, we’ll email account holders at least 14 days before the change takes effect. Continued use after that constitutes acceptance.

Contact

WeatherValet
Indianapolis, IN
hello@weathervalet.ai